Privacy notice

Introduction

Digital Oracles is committed to protecting your personal information and being transparent about how we handle it. This notice applies to everyone who uses our website and services.

The data controller is Digital Oracles Ltd, a private limited company registered in England (company number 11627639). Registered office: 27 Walkerith Road, Morton, Gainsborough, England, DN21 3DA.

Information we collect

Information you give us

We collect the details you choose to share when you:

• Send us a project brief (for example your name, work email, organisation, website, location and a description of your project)
• Complete the Alliance assessment for agencies and consultancies
• Email us or otherwise get in touch

Usage information

Our hosting provider may automatically record basic technical data, such as IP address, browser type and pages requested, to keep the site secure and running.

Cookies

We do not use advertising or tracking cookies. If we introduce analytics in future, we will ask for your consent first and update this notice.

How we use your information

• To review your enquiry and contact you about it
• To prepare proposals, discovery audits or Alliance recommendations you ask for
• To keep our website secure and improve how it works

We do not sell your information or use it for unrelated marketing.

Sharing your information

We only share information with trusted providers who help us run our services, such as our website hosting and database provider and our email provider. All are required to protect your data to UK GDPR standards. We may also share information where the law requires it.

Data security

We use appropriate technical and organisational measures to protect your data, including access-restricted storage, encryption in transit and regular review of who can access enquiries. No method of transmission over the internet is completely secure, but we work to keep risk low.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and for up to two years afterwards unless you ask us to delete them sooner or we have a legal reason to keep them.

Your rights

Under UK GDPR you have the right to:

• Access a copy of the personal data we hold about you
• Correct information that is inaccurate
• Ask us to delete your personal data
• Object to or restrict how we use it

To exercise any of these rights, email hello@digitaloracles.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

International compliance

Digital Oracles is based in the UK and follows UK GDPR. Where our providers process data outside the UK, we rely on appropriate safeguards.

Updates to this notice

We may update this notice to reflect changes in our practices or the law. The effective date above shows when it last changed.

Contact us

Questions, concerns or requests about this notice: hello@digitaloracles.com